Refund policy

We want you to be happy with your purchase. Please review the following policy before placing an order.

Returns

We accept returns within 30 days of delivery. To be eligible, items must be unused, unworn, in their original condition, and returned with all original packaging, tags, and any included accessories.

To start a return, contact us at [your support email] with your order number and reason for return. If approved, we’ll provide return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Once we receive and inspect your return, we’ll notify you of the outcome. Approved refunds are issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Cancellations

Orders may be cancelled within 15 minutes of being placed. To request a cancellation, contact us immediately at [your support email] and include your order number.

After 15 minutes, orders may already be processing and cannot be cancelled. If your order has shipped, you may request a return in accordance with our 30-day return policy.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery at [your support email], including your order number and photos of the issue. We’ll work with you to make it right.

Contact

For questions about returns or cancellations, contact us at: rexcro09@gmail.com